Version 4.8 is crashing my Admin

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • May 11, 2017 at 11:20 pm #4593
    Martin Norton
    Participant

    Hi I can’t access my admin dashboard and have isolated Front End PM Pro as the issue – when de-activated the admin works.

    So far, I have re-installed PM Pro from a fresh download, de-activated all other plugins incase of conflict and switched to 2015 theme.

    Still crashes and failure report is:
    Gateway Timeout
    The gateway did not receive a timely response from the upstream server or application.

    Please advise and in the meantime could you supply me with the previous version until this is fixed?

    May 12, 2017 at 12:09 am #4596
    Shamim Hasan
    Keymaster

    Are you updating from any previous version? Is it showing this error after update or all of a sudden?
    Version 4.8 is stable and tested with wordpress version 4.4+ without any issue.
    Can you please try again now?
    Let me know.

    May 12, 2017 at 12:20 am #4599
    Martin Norton
    Participant

    The error occurred today – when was 4.8 released?

    I have removed and re-installed Front End PM pro and still have the issue.

    May 12, 2017 at 12:38 am #4602
    Shamim Hasan
    Keymaster

    Version 4.8 was released 4 months earlier and nobody have this issue.
    Can you please try now again one more time? Please let me know after trying.

    Regards
    Shamim

    May 12, 2017 at 12:47 am #4605
    Martin Norton
    Participant

    Hi

    Ok – have deleted plugin from plugins folder again and re-installed Front End PM Pro by adding a new plugin through zip upload. The plugin installed, on activation the system hung and then produced the Gateway Timeout error.

    May 12, 2017 at 1:24 am #4609
    Shamim Hasan
    Keymaster

    Sorry for the inconvenience.
    Did you update from any previous version? If yes, from which version?
    Please let me know your php, mysql and wordpress version.

    Give me admin access of your website and ftp access so that i can try.

    Regards
    Shamim

    May 12, 2017 at 2:07 am #4612
    Martin Norton
    Participant
    This reply has been marked as private.
    May 12, 2017 at 8:59 am #4616
    Shamim Hasan
    Keymaster

    Please confirm that you have full backup of your website and can restore if something goes wrong. I will access after your confirmation.

    Regards
    Shamim

    May 12, 2017 at 1:30 pm #4619
    Martin Norton
    Participant
    This reply has been marked as private.
    May 13, 2017 at 12:01 am #4626
    Shamim Hasan
    Keymaster

    Please check now.

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Viewing 10 posts - 1 through 10 (of 10 total)

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