Problems with Usernames coming up after typing and sending messages using direct

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • March 16, 2017 at 2:32 pm #3541
    Gerard Willett
    Participant

    Hi,

    We sorted this out a couple of weeks ago, but the issue has returned.

    When I type into a name in the Message To data entry no names are prompted.

    Also if I try to send message using the directory, nothing happens, it just goes back to the new message form.

    You have my log in details from the previous same problem 2 weeks and 4 days ago.

    Please try to get this to work for me.

    I really appreciate it.

    Thanks,

    Gerard Willett

    March 16, 2017 at 2:39 pm #3544
    Gerard Willett
    Participant
    This reply has been marked as private.
    March 17, 2017 at 1:31 am #3557
    Gerard Willett
    Participant

    Hello,

    You guys are normally very quick with your assistance.

    Is anyone looking into this problem.

    Please advise.

    Gerard Willett

    March 17, 2017 at 10:56 pm #3574
    Shamim Hasan
    Keymaster

    Sorry for late reply.
    Did you change anything after i made change to your website?

    March 17, 2017 at 11:24 pm #3577
    Gerard Willett
    Participant
    This reply has been marked as private.
    March 18, 2017 at 8:57 am #3594
    Shamim Hasan
    Keymaster

    i see your website footer area is missing. So one of your plugin is creating issue which making your website incomplete. Please check which of your newly added plugin output incomplete website. You can disable and see if website footer area is back and enable one by one to find which one creating issue.
    Let me know.

    Thanks

    March 18, 2017 at 9:45 am #3597
    Gerard Willett
    Participant
    This reply has been marked as private.
    March 18, 2017 at 10:53 am #3601
    Shamim Hasan
    Keymaster

    I have done some changes to this plugin. Now check.
    Please do not update this plugin. If you update then this changes will be gone.
    Also your website missing footer area, so most of the plugin which add script in your website will not work. You may not understand this now, but that missing footer area will have very strong impact in your website. It is a wordpress requirement that every theme must have header and footer (it is not visual header and footer, but some code). So your theme may have but may some poorly coded plugin may remove that.

    March 18, 2017 at 11:18 am #3605
    Gerard Willett
    Participant
    This reply has been marked as private.
    March 18, 2017 at 11:42 am #3608
    Shamim Hasan
    Keymaster

    Please check now.

    March 18, 2017 at 11:58 am #3612
    Gerard Willett
    Participant
    This reply has been marked as private.
    March 18, 2017 at 1:29 pm #3615
    Shamim Hasan
    Keymaster

    please check now.

    March 18, 2017 at 5:25 pm #3620
    Gerard Willett
    Participant
    This reply has been marked as private.
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Viewing 13 posts - 1 through 13 (of 13 total)

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