- This topic has 6 replies, 3 voices, and was last updated 3 years, 4 months ago by .
- Posts
Hi,
Since a few days we have a new problem with FEPM. We use WP Mail SMTP + Mailgun to bulk send emails from our site. Everything is working fine except for the notification emails sent when a new announcement is made with FEPM. We have the email sending interval set to “Every hour”. Occasionally, the emails are not sent and stay in the pending state forever. This is not the case for the other notification emails that FEPM is sending. On the other hand, all the other emails sent from our site by other extensions are handed correctly. If we set the email sending interval to “Every 5 minutes”, the backlog is starting to be purged and the pending notification emails are sent.
This problem is new and has started about 2 weeks ago.
Thanks in advance.
Notification emails are sent using cron. Please make sure your cron is working properly.
If you set “Every 5 minutes” and it works, my suggestion is that you can keep that settings.If you send 60 emails every hour, you can send 5 emails every 5 minutes (this setup is there).
If every 5 minutes works, every hour should also work. If still not working, can you give me access to your website to debug?
I am having the same issue and it seems to be recurring with other users too.
When a user creates a message, a. Email goes out to the recipient to let them know. This is done on a schedule and seems to use the fep_email_interval_event hook in cron.
When a new announcement is made, however, the emails do not send. The seem to get stuck in a pending status.
Attachments:You must be logged in to view attached files.Can you please go to Dashboard > Front End PM PRO > Settings > Emails > Email Sending Interval and change to any other value and save changes. Wait selected amount of time and check again.
Let me know.
You need to purchase ‘Front End PM PRO’ to create topic in this support forum.
If you already purchased ‘Front End PM PRO’ please LOGIN.