New message notification email not sent

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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • February 25, 2018 at 1:29 pm #11639
    Bart
    Participant

    My recipients do not receive a notification email when there is a new private messsage for them. I don’t receive a notification mail when there is a new private message for me.

    I have checked all the settings of Front End PM PRO and everything looks fine but notification emails are not sent for new messages.

    Please help.

    February 25, 2018 at 1:33 pm #11642
    Shamim Hasan
    Keymaster

    Is normal email sent from your website? eg register, lost password email?
    Please go to Dashboard > Front End PM PRO > Settings > Emails and see if From Email is same domain email or not. Also please give me screenshot of Front End PM PRO > Settings > Emails page.

    February 25, 2018 at 2:28 pm #11645
    Bart
    Participant
    This reply has been marked as private.
    February 25, 2018 at 2:33 pm #11649
    Shamim Hasan
    Keymaster

    Please fill up Subject and Content of all emails ( New message, reply message and announcement email) in Front End PM PRO > Settings > Emails Then try.

    Let me know.

    February 25, 2018 at 4:15 pm #11662
    Bart
    Participant

    Thanks! Filling the templates with text worked. Maybe you could fill those with some default text when Front End PM (PRO) is installed so it would work from the beginning.

    I have a problem with the message_url variable:
    The ampersand in the url is urlencoded into & by you and this breaks the url so it does not correctly handle the fep_id anymore.

    The message url as is is sent: https://my.domain.com/?fepaction=viewmessage&fep_id=12660

    The message url should be: https://my.domain.com/?fepaction=viewmessage&fep_id=12660

    February 25, 2018 at 4:17 pm #11665
    Bart
    Participant

    The above message has decoded the encoded & back into an & so the problem is not yet clear. I will put spaces between the encoded characters now:

    The problem is you encode the & into & # 0 3 8 ; and this breaks the message url.

    February 25, 2018 at 4:26 pm #11668
    Bart
    Participant

    Screenshot attached

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    February 25, 2018 at 11:20 pm #11686
    Shamim Hasan
    Keymaster

    By default it added default text. May be for any reason, it did not added default text.

    For encode, i see the issue. It will be fixed next in release.

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Viewing 8 posts - 1 through 8 (of 8 total)

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