Home › Forums › Front End PM PRO › couples of issues
- This topic has 7 replies, 2 voices, and was last updated 5 years, 10 months ago by Shamim Hasan.
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- January 28, 2020 at 1:22 pm #33812Faynah FaynahParticipant
hi I grouped all the issues I am facing with the plugin, please have a look, and appreciate your assistance.
1. I can’t read the messages, when I click on message dropdown, it won’t expand. same for the replies.
2. (customer) message page, no (unread) bubble on the new message headline. As admin I can see this bubble, but customers can’t distinguished what’s unread and read messages. Please see the attached images. Also, how I change the color/display of the read bubbles?
3. How to hide “setting” options in customer account
Attachments:You must be logged in to view attached files.January 28, 2020 at 7:58 pm #33823Shamim HasanKeymasterFor no 1 & 2 i need access to your website. Please create 2 accounts (one as admin, anther as normal user) and send using https://sp-test1.arogga.co/sensitive-information/
For no 3 please follow https://sp-test1.arogga.co/docs/front-end-pm/customization/remove-settings-menu-button/
January 30, 2020 at 7:46 pm #33905Faynah FaynahParticipantThis reply has been marked as private.January 30, 2020 at 9:49 pm #33913Shamim HasanKeymasterFor 1. In your
navmenu-addon-for-elementorplugin there is a js error. Please correct that or contact that plugin author to solve that. It will solve this issue.For 2. I can see unread bubble for your normal user account. You can log in and see i kept an unread message there.
February 1, 2020 at 10:55 am #33944Faynah FaynahParticipantThis reply has been marked as private.February 1, 2020 at 9:53 pm #33965Shamim HasanKeymasterIt is very hard for me to debug. My safari (using windows) even do not load your website. it is telling that safari can’t establish a secure connection to the server.
February 1, 2020 at 9:55 pm #33967Faynah FaynahParticipantThis reply has been marked as private.February 2, 2020 at 4:53 am #33981Shamim HasanKeymasterSorry, Still same error.
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