Admin Only

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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • June 27, 2020 at 3:03 am #38828
    shameeradmin
    Participant

    Hi Shamim,

    I tried following the instruction to set “Admin only” as per https://sp-test1.arogga.co/docs/front-end-pm-pro/getting-started-2/only-admin/

    I’m trying to achieve like the first screenshot in your knowledge base page. The users should only be able to send message to admin only. How do I achieve this. I do not want the “To” field to be displayed.

    -Shameer

    June 27, 2020 at 9:51 am #38831
    siteadmin
    Participant

    I had this problem yesterday. This is how I solved it.

    Go to Settings->Recipients
    In Max recipients enter 0
    Check the ‘Can users send message to admin.’ checkbox
    In the ‘Admins’ input box enter the admin name.
    Click save changes.

    June 27, 2020 at 10:47 am #38834
    siteadmin
    Participant

    If you want the Admin to be able to send new messages to users, then change Max recipients to 1
    And go to Settings->Security and block all non admin users from sending new messages to All Roles.

    I really wish the developer would of wrote about this in the documentation. I spent hours trying to figure this out.

    June 27, 2020 at 11:42 am #38854
    Shamim Hasan
    Keymaster

    Thank you for your suggestion. I have updated that docs page.
    If you need my assistance anytime you can create a support topic.

    June 28, 2020 at 2:32 am #38857
    shameeradmin
    Participant

    Thank you @siteadmin. It really helped me a lot. It took me hours in understanding the previous documentation.

    Thank you @shamim for updating the instructions as well. It will good if you can also add a screenshot of role-to-role workflow so that it is easier to understand 🙂 I have attached a sample for your reference.

    -Shameer

    June 28, 2020 at 2:34 am #38859
    shameeradmin
    Participant

    @shamim, I think file attachment in this form did not work (I dont see the file I have attached)

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    June 28, 2020 at 2:35 am #38862
    shameeradmin
    Participant

    Worked now :). You can close this ticket.

    June 28, 2020 at 6:25 pm #38879
    Shamim Hasan
    Keymaster

    Thank you. I have added your screenshot to that docs page.

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Viewing 8 posts - 1 through 8 (of 8 total)

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