Admin Messages not being sent

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  • October 1, 2017 at 3:41 pm #6753
    Don’t be Shy
    Participant

    Hi,
    I have few users on the site with different permissions/roles – all enabled in the backend to be able to send/receive messages as well as visit the messaging page. Also, users are allowed to send messages to ‘admin’ user only.

    When one of the users sends a message to admin, everything goes through fine, there’s a success message with no errors, however admin never receives the message?

    I have set all messages to go to admin user which was saved fine.

    I have enabled debugging and the following message appears “Warning: Invalid argument supplied for foreach() in /var/www/xxxxxxx/web/app/plugins/front-end-pm-pro/pro/includes/class-fep-pro-to.php on line 461”

    So, it looks like no user ID is set?

    Can you please advise.

    Thanks!

    October 1, 2017 at 4:24 pm #6756
    Shamim Hasan
    Keymaster

    Please let me know setup of Dashboard > Front End PM PRO > Settings > Message view.
    Also please give me screenshot of “Recipient” and “security” tab page.

    October 2, 2017 at 1:07 pm #6764
    Don’t be Shy
    Participant

    Message view is set to Threaded.

    Recipient and security page screenshots attached.

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    October 2, 2017 at 2:10 pm #6769
    Shamim Hasan
    Keymaster

    Please go to Dashboard > Front End PM PRO > Recipient > Message Type and change to “Same Message”
    It will solve the issue.
    Seems there is a bug and i have already corrected that. Next version this will be corrected. Then you will be able to set anything.
    As you are not using “Multiple recipient” feature, this settings will not affect you and you will not find any difference.

    October 2, 2017 at 2:14 pm #6772
    Don’t be Shy
    Participant

    Ok, that worked fine – thank you.
    I’ve just sent a message to admin, in the message box it says the message was sent 1 hour ago although it was sent few minutes back? Can you advise?

    October 2, 2017 at 3:20 pm #6776
    Shamim Hasan
    Keymaster

    Please go to Dashboard > Settings > General and see is timezone setup correct. Also please see others time in your website is correct, eg. post publish date etc.

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Viewing 6 posts - 1 through 6 (of 6 total)

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